Support

An issue small businesses face is deciding when to start hiring to help the business grow. This is never an easy decision. On one hand, you cannot grow without additional resources. You have reached full capacity with your current staff and you cannot increase production or sales without more workforce capacity. On the other hand, growth can only occur after you make additional hires meaning you must first hire and hope that your increased payroll will quickly lead to increased profits.

VPIB, Inc. offers the perfect solution in our Virtual Sales & Support Services. We provide options to our clients that don't involve the traditional investment but provide an avenue for revenue growth, customer satisfaction and savings. Work is performed on an "as needed" basis so clients only pay for the time used, unlike hiring an employee that you must keep busy.

At VPIB, Inc. your business is not in the hands of a Virtual Assistant. Your business is supported by a Virtual Services & Support Center that surrounds YOU, your clients, your prospects, and your suppliers with a dedicated team of individuals that treat your business as if it's their own. We provide flexible, customized services designed to fit the needs of you and your clients.

VPIB and You

Customized Services

Keys to Success

VPIB's Team of Professionals are ready to "hit the ground running" for you!

At VPIB, Inc., we understand that "one size" does NOT fit all, we concentrate on providing services tailored to meet the needs of our clients and their customers. Whether you're looking for support of overall business development or support for a particular business segment, VPIB, Inc. has the solution for YOU!

We offer creative solutions to meet the unique business needs of our clients, continually focusing on improved productivity and increased profitability. The solutions we provide are not predetermined; they are customized to ensure the end result meets the goals and expectations of our clients and customers.

Our innovative systems provide efficient, turn key results that are strengthened by our team of seasoned professionals that have extensive industry knowledge in the field of printing, promotional products and business operations. In addition, having first-hand experience and knowledge of the business methods and systems, VPIB partners with their clients to maximize the effective use of the business systems already in place.


VPIB and You

Centralized Team

Outsourcing resources to support your business can often be a challenging task. At VPIB, Inc., we strive to make outsourcing simple for our clients. With VPIB's Centralized Account Team, all your team members are in the same office. This is important to our clients in that there is always a team member available to help.

As a VPIB client you will realize the benefits of dedicated VPIB resources, seamless services, cross training (so there is never an interruption in your services) and comprehensive team development in the area of industry expertise, industry systems / operations, along with standardized processes and procedures.

Central Account Team

VITALS 2.0

Keeping our clients and their customers up-to-date on the latest status of their projects is of utmost importance to VPIB, Inc. With VPIB's Innovative Tracking and Logistics System (VITALS), we keep a "pulse" on your business activity.

Projects are monitored from inception to completion through VPIB's streamlined workflows and checkpoints which ensure maximum productivity while maintaining project schedules and deadlines.

VITALS
Quotes
Quotes

Keeping track of customer projects and requests can be time consuming. With VITALS, you can see where each project is in the solutioning cycle with VPIB. Not only will you be able to track active projects, and their potential value, you can review a history of projects by customer.

Orders
Order Management

With the VITALS Order Activity module, you have access to a comprehensive overview or customer-specific view of your revenue pipeline for orders being managed by your VPIB team. In addition, as orders move through the system, updates or status changes are recorded in real time so you have access to the most current information during the life cycle of any particular order.

Your Customers

With the VITALS Order Activity module, you have access to a comprehensive overview or customer-specific view of your revenue pipeline for orders being managed by your VPIB team. In addition, as orders move through the system, updates or status changes are recorded in real time so you have access to the most current information during the life cycle of any particular order.